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FedEx has decided to turn its truck around and drive away from Amazon.

News at last Wednesday that FedEx Ground wouldn’t renew its delivery contract with the e-commerce giant wasn’t a great surprise to market watchers. But it was significant.

Amazon’s ever growing demands, its developing position as a competitor, and low margins for delivery work were all factors, analyst say.

The delivery and logistics company had already announced its plan to end domestic express delivery for Amazon on June 7. The reasoning then was similar to the statement from FedEx last Wednesday that “[t]his change is consistent with our strategy to focus on the broader e-commerce market.”

Amazon had its own spin in a statement: “We are constantly innovating to improve the carrier experience and sometimes that means reevaluating our carrier relationships.”

As Morgan Stanley noted in a statement on last Wednesday, “this would have been unthinkable 5-7 years ago when eCommerce growth was the main investment thesis for FDX/UPS.” But things have been changing and the interests of the two companies no longer closely match.

Amazon gets too big for anyone

Amazon’s massive size coupled with continued growth—driven by third-party sellers using Amazon Marketplace and representing 58% of the company’s physical gross merchandise sales in 2018, according to financial filings—has turned its transportation costs into a strategic and fiscal nightmare.

“In 2015 [Amazon] spent $11.1 billion [on transportation],” said Helane Becker, managing director, industrials/consumer-airlines at Cowen. “In 2017 they spent 27.7 billion. If you extrapolate that out, in five years you’re spending $85 billion in transportation and, if you’re Amazon, you have to worry. It’s been 12% of revenue and growing.”

In comparison, FedEx’s total revenue for the 2019 fiscal year that ended in May was $68.7 billion. UPS saw $71.9 billion in 2018. Amazon is quickly outstripping the ability of any carrier to comfortably handle its business. “If you’re FedEx and UPS, you either make the choice to scale with them and dwarf all of your other business in the long term [or leave],” Becker said. “And FedEx and UPS said they’re not going to scale out to do that.”

Amazon has been building out its own delivery and transportation network, a demanding challenge. Cowen estimates that FedEx and UPS together have about 1,300 aircraft, thousands of facilities, and more than 750,000 employees. Amazon, on the other hand, should reach 50 aircraft by the end of this year, between 65 and 70 in 2020, ultimately needing 200 planes within seven years. That is a lot of investment.

The profits weren’t there

While 200 planes would be 15% of the combined UPS and FedEx fleets, the money the delivery companies have seen has been small in comparison. FedEx, for example, has previously said that Amazon represented 1.3% of its revenues before the June announcement of the express contract’s end, according to Morgan Stanley. If UPS had a similar volume, that would suggest a high cost to maintain service.

“We think it’s likely [FedEx] considers its Amazon business to be insufficiently remunerative to continue,” said Keith Schoonmaker, director of industrials equity research at Morningstar Research Services. “Surely no customer qualifies for a bigger discount than Amazon. Combine that with delivery to residences that is more costly than delivery to businesses [and] it’s not the most attractive business in the world. If it was super lucrative, I don’t think they’d walk away from it.”

Furthermore, according to analysts, Amazon has been working on its own local delivery networks that would eventually be offered as a service to other companies, similarly as it has done with warehousing, online sales, and cloud capabilities. As the company mentioned in its latest annual report, it considers as competitors “companies that provide fulfillment and logistics services for themselves or for third parties, whether online or offline.”

“The best way to describe it is Amazon is a FedEx competitor,” Becker said. “Would FedEx deliver for UPS?”

Amazon has focused its own deliveries on high-density urban areas that allow more efficient costs, leaving the costliest types to FedEx and UPS, further driving down their margins.

“Why go to Rockford for a couple of packages if you can stay in downtown Chicago?” Schoonmaker said. “You can deliver every 20 feet. You have a denser network and much more revenue per mile driven.”

Effectively, both UPS and FedEx have been subsidizing Amazon’s delivery needs while the e-commerce firm works to establish itself as a viable competitor to them.

Short-term implications

For FedEx, the immediate implications may not be so large. According to Morningstar, 80% of FedEx’s business volume from Amazon was in the express deliveries that are already phased out. That would leave about 0.26% of its revenue left attributable to Amazon—not so large a blow.

In addition, dropping Amazon opens resources for other business directions. “It is launching Sunday deliver at the beginning of next year and needs the extra capacity, which Amazon was taking up,” said Scott Freeman, an investment advisor with Criterion Capital Advisors, which owns FedEx stock on behalf of its clients.

However, there are some negative implications. “This will cost FedEx in the short term as the Amazon package volume comes out of their fixed cost system,” said Nic Fahri, partner at strategy consulting firm OC&C Strategy Consultants. “Timing it around the holiday season peak will mitigate that effect until 2020.”

Still, FedEx is getting hit by investors, with shares down 1% on last Wednesday at 2 p.m. because “people are worried about the entry of a new competitor,” Schoonmaker said.

UPS has been picking up business that FedEx walked away from. “We saw massive growth in UPS’s rapid deliveries last quarter,” after FedEx dropped Amazon, Schoonmaker said. “More of that will likely happen.”

The decision may also have boosted UPS’s negotiating position with Amazon. “The exit of FedEx strengthens UPS’s and USPS’s hand in the short term,” Fahri said. “In the long term though, they face a decision: are they with Amazon, or against them? That’s a tough call.”

As for Amazon, as FedEx drives away, it will be forced to decide how much it is willing to—or has to—spend to make up for all those trucks, planes, and personnel it’s been leveraging to bring the books, bacon, and other assorted boxes home.


上周三,联邦快递陆路运输业务FedEx Ground宣布不再和这家电子商务巨头续约。对市场观察人士来说,这条消息并不是特别意外,但其意义重大。







金融公司Cowen & Co.研究工业/消费品-民航业的董事总经理海兰·贝克尔说:“2015年[亚马逊在运输方面]花了111亿美元。2017年的开支为277亿。按这样的趋势推算,五年后的运输费用将达到850亿美元。如果你是亚马逊,那你一定会担心。这个数字已经达到收入的12%,而且还在上升。”

与之相比,联邦快递在截至今年5月的2019年财年实现总收入687亿美元。UPS 2018年的收入规模为719亿。亚马逊正在迅速把所有快递公司都甩在身后,使之无法轻松处理自己的业务。贝克尔说:“如果你是联邦快递和UPS,你的选择之一是和他们一起扩大规模,并在长期内压缩[或放弃]其他业务。联邦快递和UPS则说它们不会为此扩容。”

亚马逊一直在建设自己的快递和运输网络,这是个严峻挑战。Cowen & Co.估算,联邦快递和UPS共有约1300架飞机,数千个快递中心以及逾75万名员工。而另一方面,亚马逊的飞机数量到今年年底应该达到50架,2020年为65-70架,它最终需要在七年内使飞机数量增至200架。而这是一大笔投资。











此外,放弃亚马逊还为其他业务方向释放了资源。代客户持有联邦快递股票的投资咨询公司Criterion Capital Advisors投资顾问斯科特·弗里曼说:“联邦快递将在明年年初推出周日快递业务,这需要额外的产能,而这部分产能一直被亚马逊占据着。”

但仍会有一些不利影响。策略咨询公司OC&C Strategy Consultants的合伙人尼古·法赫利说:“联邦快递将为此付出短期代价,因为亚马逊的业务包含在他们的固定成本体系内。在假期购物季高峰前后采取此项措施会把影响延缓到2020年。”









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