专车Vs出租车

前两天,郑州发生了发生了出租车司机砸专车事件,起因是出租车司机认为滴滴专车等打车软件严重影响到了他们的收入。几十位出租车司机还聚集到滴滴打车郑州办事处讨要说法,引发警方干预。出租车与专车的冲突终于上升到暴力阶段了。

打车软件早已风靡全国。我以前很少坐出租车,但自从打车软件出现后,也有过不少次用手机叫车的经历,叫专车的次数多些,因为我觉得乘坐专车的体验比出租车好很多。第一次坐专车是在深夜。我准备从中关村打车去回龙观。那地方出租车很多,但我正好收到同事转发的优惠券,出于好奇,就用嘀嘀打车软件叫了一辆专车。不到一分钟,就有一辆专车响应。司机在问清我的位置后,马上开了过来。来车是一辆迈腾,司机20多岁,穿白衬衫,打着领带,非常有礼貌。一上车,即递给一瓶矿泉水,并告诉我手机充电器的位置。一路上我跟他聊天,得知他原本也是在公司里打工,半个月前刚开始开专车,转行原因是开专车轻松自由,收入也不低(问他这半个月挣了多少,他不肯说)。专车司机不用缴纳“份子钱”(这是出租车司机的沉重负担),只需上交营业收入的20%。

专车通过微信收费。这趟行程的费用是91元,我的优惠券不多,只可抵20元,实际支付了71元。若夜间乘坐一般的出租车,价格会在60元左右。专车虽然略贵,但我仍然觉得这次乘车体验相当不错,所以后来我又打过好几次。

我下车时已将近凌晨1点,迈腾司机刚跟我结完账,他的手机马上又弹出两次抢单机会。可见专车的受欢迎程度。

打车软件相当于一个网络撮合平台,将社会上的闲置车辆加以整合,实现了乘客和司机的对接,至少在目前,乘客和司机都对这种形式感到满意。

但“专车”显然对出租车营运模式与盈利模式造成了冲击。打车软件公司的烧钱大战冲击了价格,由于软件公司的补贴,导致一些地方的出租车丧失了价格优势。专车服务平台具有开放性,对加入的车辆不设数量限制,准入门槛低,私家车也可以运营,出租车牌照价格下跌,出租车司机面临竞争加剧。今年以来,多地出现过出租车罢运事件,主要原因就是抗议份子钱太高和专业抢生意。所以郑州的砸车事件并不令人感到特别惊奇。

出租车司机压力大,收入不高,出现过激行为可以理解,可是不是应该为此打压专车?从技术上说,专车似乎是不具备出租车运营资质的黑车。今年年初,各地交管部门就曾认定专车非法而加以打击。但这种作法实质上是在保护原有的出租车垄断机制。出租车公司的主要收入来源,是司机缴纳的份子钱。出租车司机在压榨之下,时常拒载、加价,甚至强求乘客拼车(我有一次在机场坐出租车即遇到这种情况)。相比之下,专车凭借优质的服务和良好的体验赢得了很多消费者的青睐。

出租车行业不是关系到国计民生和国家安全的战略性产业,应该放开竞争。面对新的竞争者,出租车公司应该在服务、创新上多下功夫,努力提高竞争力,而不是通过各种形式的暴力手段维护原先的垄断地位。

 


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