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敢于担当才会赢 / What's the Big Deal About Accountability?

东8时区 GMT+8 2011-11-28

敢于担当才会赢

多半是因为走运,我的大部分职业生涯都在经商,而且是自己当老板。

多年来,我有幸能和一批才华出众、恪尽职守的同事合作,其中许多人都比我更聪明、更能干。

很多中国青年都乐于听取职业规划的建议,说明他们已经认识到正确选择职业的复杂程度。

在工作中,我和很多中国公司的老板、经理打过交道,他们经常提及的一个管理难题就是如何发现、培养并留住合格的管理人才。

另一方面,大批年轻有为的毕业生和本科生奋不顾身地涌入职场,渴望进入事业成功的轨道。

好消息是中国的就业机会层出不穷,上升潜力巨大,而且未来多年还将延续这种趋势。但坏消息是,很多年轻人仍不清楚如何才能脱颖而出并成为佼佼者。

要想获得事业成功显然没有什么“万能”法则,但年轻人要想进步,就必须关注几个问题。

其中之一就是要培养敢于担当的态度,不怕犯错误,即使犯了错误也要毫不犹豫地承认并为此承担责任。假如你的公司或部门没有鼓励这种行为的环境和氛围,那就赶紧另谋高就。

吉姆•柯林斯曾谈到“窗子和镜子的责任”(即成就面前不争功、失败面前多担责),我把与之相反的行为称作 “借口工厂”。无论犯下什么样的错误,这类人的第一反应就是找出各种借口,而不是去承担责任。

这种替自身错误编造借口的习惯一旦养成,就很难改变。

找借口积习难改的人不可能成为优秀经理人或领导者,因为当今社会的竞争要求每个组织都必须不断地完善,而这些坏习惯恰好就是阻碍改进的绊脚石。

如果让我的职业生涯重头来过,我会把培养并展示有担当的态度作为首要任务。

我要对年轻人说的是,无论是否上过名牌学校,都不如在工作中积极承担责任更为重要。同样,即使上过名牌学校,假如不能树立勇于承担责任的形象,职业生涯也会停滞不前。

当然,运气也会加分。

敢于担当不仅是重要的个人品质,也是有效领导企业的基础和优化企业管理的核心。

What's the Big Deal About Accountability?

Due more to luck than anything else, I've been an entrepreneur and my own boss for most of my career.

I've been fortunate to have had some extraordinarily talented and dedicated colleagues work with me over the years. Many of them are smarter and more capable than I am.

A lot of younger people in China are interested in career planning advice. This shows they recognize the complexities of making smart decisions about one's career.

I talk to a lot of company bosses and managers here in China in my job, and one management headache they talk about frequently is finding, training, and retaining qualified managers.

On the other hand, lots of bright young school leavers and college graduates are desperately trying to break into the job market and get their careers into an orbit of success.

The good news is, there is huge upward employment opportunity and potential in China, and this should be the case for many years to come. The bad news is that many young people are not too clear on what to do to distinguish themselves and succeed.

There is obviously no "one size fits all" formula for career success, but there are a few things which young people should focus on if they want to get ahead.

One of these is developing an attitude of accountability. Don't be afraid to make a mistake, and if you do make a mistake, don't hesitate to admit it and take responsibility for it. If your company or department does not provide a supportive atmosphere for this kind of behavior, find another employer.

The opposite extreme from what Jim Collins call "window and mirror accountability" (ie taking limited credit for success but shouldering more than your share of blame for failure) is what I call people who are "excuse factories". No matter what the mistake, their default response is to offer an excuse rather than take responsibility for an error.

Once the attitude of making excuses for one's own mistakes becomes an ingrained habit, it is very difficult to change.

Chronic excuse-makers don't make good managers or leaders, because their habit gets in the way of continuous improvement efforts, which all organizations need to embody in today's competitive world.

If I were starting my career all over again, I would make developing and exhibiting an attitude of accountability a top priority.

My advice to young people is that whether they attend a famous school or not matters less than pro-actively embracing an attitude of accountability in their work. Likewise, even if they attend a famous school, their career may remain stalled if they do not build a solid reputation for being accountable.

And yes, luck helps as well.

Accountability is not only a critically important character trait for individuals. It is also the basis for effective corporate leadership and the heart of good corporate governance.

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